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Privacy Policy Radiate Vitality

Radiate Vitality will endeavour to uphold your privacy by aligning with various codes of practice.  The information that you share will be viewed by our Naturopath or contractors who may assist in this role

 

Your information will be securely stored.  If you would like your information deleted please request this at any time, particularly information contained within the health questionnaire 

 

Permission will be sought for any transfer of information to another provider. This is unlikely as any health related concerns identified about the person or persons seeking advice on behalf of, will be suggested to refer to a doctor or specialist if out of scope of practice of Radiate Vitality.

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Information We Collect

We may collect personal information from you when you:

  • Book a naturopathic consultation or Bowen Therapy session

  • Fill out a health questionnaire

  • Purchase BioCeuticals or BioBlends products through our website

  • Subscribe to our newsletter or updates

  • Contact us directly by email, phone, or through our website

This information may include your name, email address, phone number, address, date of birth, medical history (where provided in a health questionnaire), and payment details.

 

How We Use Your Information

We use your information to:

  • Provide naturopathy and Bowen therapy services

  • Assess your health needs and recommend practitioner-only products

  • Process orders and deliver products

  • Communicate with you regarding your bookings, purchases, or inquiries

  • Send relevant health updates, resources, and special offers (if you’ve opted in)

  • Meet our legal, regulatory, and professional obligations

 

Sharing Your Information

Your personal information will never be sold or traded. We may share it with:

  • Trusted third-party service providers (such as payment processors, couriers, or website hosts) where necessary to provide our services

  • Health product suppliers, only if required to fulfil an order

  • Authorities or regulators, where required by law

 

Data Storage and Security

We take reasonable steps to protect your personal information against loss, misuse, unauthorised access, or disclosure. Sensitive health information is stored securely and only used for its intended purpose.

Cookies and Website Tracking

Our website may use cookies and analytics tools to improve your browsing experience, track website performance, and better understand how visitors use our site. You can disable cookies in your browser settings if you prefer.

 

Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Ask for corrections if your details are inaccurate or incomplete

  • Withdraw consent to marketing communications at any time

  • Request deletion of your personal data, subject to legal or regulatory obligations

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Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be published on this page with the revised date.

Last updated: 22.8.25

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To exercise your rights, please contact us at:

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